{"id":1871,"date":"2022-02-15T10:57:26","date_gmt":"2022-02-15T09:57:26","guid":{"rendered":"http:\/\/documentation-wp.hub.av.priv\/f-a-q\/common-questions\/"},"modified":"2022-06-05T13:33:12","modified_gmt":"2022-06-05T12:33:12","slug":"common-questions","status":"publish","type":"page","link":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/f-a-q\/common-questions\/","title":{"rendered":"Perguntas Comuns"},"content":{"rendered":"\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Explore as perguntas mais populares feitas por nossos usu\u00e1rios para encontrar respostas e solu\u00e7\u00f5es para seus problemas.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide\">\n<div class=\"wp-elements-2 wp-block-column has-text-color has-background has-link-color\" style=\"background-color:#e6e6e6;color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<p class=\"has-text-align-center\" style=\"font-size:15px;line-height:1.5\"><strong>Existe um canal direto para abrir uma solicita\u00e7\u00e3o de assist\u00eancia (<em>n\u00e3o necessariamente relacionada ao monitoramento de produtos<\/em>) do Suporte ao Cliente FIMER?<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-black-background-color has-black-color is-style-wide\"\/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Claro!<\/p>\n\n\n\n<p class=\"has-text-align-center\"><br>Voc\u00ea pode abrir uma solicita\u00e7\u00e3o de suporte atrav\u00e9s da p\u00e1gina dedicada que voc\u00ea encontra no site da FIMER. Clique no bot\u00e3o abaixo para ir para a p\u00e1gina.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-container-1 wp-block-buttons alignfull\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color\" href=\"https:\/\/www.fimer.com\/pt\/contacts\/entre-em-contato-conosco\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Pule para &#8220;Contact Us&#8221;&nbsp;&nbsp;&nbsp; \u279c<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-elements-4 wp-block-column has-text-color has-background has-link-color\" style=\"background-color:#e6e6e6;color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<p class=\"has-text-align-center has-normal-font-size\" style=\"line-height:1.5\"><strong><strong><strong><strong><strong>Gostaria de obter acesso \u00e0s APIs do Aurora Vision: do que preciso? Quem devo contatar?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Gostaria de obter acesso \u00e0s APIs do Aurora Vision: do que preciso? Quem devo contatar?<\/p>\n\n\n\n<ul><li>Uma conta do Aurora Vision validada corretamente (<em>o servi\u00e7o de APIs n\u00e3o analisa a fun\u00e7\u00e3o de privil\u00e9gio da sua conta do Aurora Vision<\/em>) e com o EULA aceito;<\/li><li>Um <code>X-AuroraVision-ApiKey<\/code> que, juntamente com as credenciais da sua conta, permite que voc\u00ea se autentique no servi\u00e7o e, assim, obtenha um <code>X-AuroraVision-Token<\/code> (<em>token de nuvem<\/em>) para ser usado como cabe\u00e7alho de todas as chamadas.<\/li><\/ul>\n\n\n\n<p>A conta Aurora Vision pode ser criada de forma independente e durante o processo de cria\u00e7\u00e3o inclui valida\u00e7\u00e3o.<br>O EULA pode ser aceito por meio de APIs. O <code>X-AuroraVision-ApiKey<\/code> pode ser obtido abrindo uma solicita\u00e7\u00e3o ao Atendimento ao Cliente FIMER (<em>consulte a p\u00e1gina de<\/em> <a href=\"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/aurora-vision-apis\/feedback\/\" data-type=\"page\" data-id=\"1835\">Contatos<\/a>).<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-container-3 wp-block-buttons alignfull\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color\" href=\"https:\/\/www.fimer.com\/pt\/contacts\/entre-em-contato-conosco\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Pule para &#8220;Contact Us&#8221;&nbsp;&nbsp;&nbsp; \u279c<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide\">\n<div class=\"wp-elements-6 wp-block-column has-text-color has-background has-link-color\" style=\"background-color:#e6e6e6;color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<p class=\"has-text-align-center has-normal-font-size\" style=\"line-height:1.5\"><strong><strong><strong><strong><strong>How does the RBA (<em>Role Based Access<\/em>) on Aurora Vision work?<\/strong>&nbsp;<strong>What products and services can I access with an \u201cADMINISTRATOR\u201d privilege role?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background is-style-wide\" style=\"background-color:#000000;color:#000000\"\/>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Quando uma conta do Aurora Vision \u00e9 criada recentemente, ela n\u00e3o tem fun\u00e7\u00e3o definida.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Suponhamos que voc\u00ea tenha solicitado ao Suporte ao Cliente FIMER para criar um portf\u00f3lio dedicado ao gerenciamento avan\u00e7ado de uma frota de usinas solares instaladas. Sua conta tem a fun\u00e7\u00e3o de \u201c<strong>ADMINISTRADOR<\/strong>\u201d e permite acessar o Plant Portfolio Manager, ativando tamb\u00e9m o monitoramento colaborativo: ao criar uma conta para o propriet\u00e1rio da usina solar, tanto este quanto voc\u00ea (<em>o administrador<\/em>) podem monitorar em paralelo essa mesma usina solar.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" src=\"http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/06\/collaborative_monitoring-2.png\" alt=\"\" class=\"wp-image-10494\" width=\"345\" height=\"220\" srcset=\"http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/06\/collaborative_monitoring-2.png 690w, http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/06\/collaborative_monitoring-2-300x191.png 300w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-container-5 wp-block-buttons alignfull\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color\" href=\"http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/05\/AV_administrator_privilegerole.pdf\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\" download=\"AV_administrator_privilegerole.pdf\">\u2b73&nbsp;&nbsp;&nbsp;Baix\u00e0r &#8220;Administrator Privilege Role Guide&#8221;<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-elements-8 wp-block-column has-text-color has-background has-link-color\" style=\"background-color:#e6e6e6;color:#000000;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<p class=\"has-text-align-center has-normal-font-size\"><strong><strong>Como funciona o RBA (<em>Role Based Access<\/em>) no Aurora Vision? Quais produtos e servi\u00e7os posso acessar com uma fun\u00e7\u00e3o de privil\u00e9gio \u201cSITE OWNER\u201d?<\/strong><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-black-background-color has-black-color is-style-wide\"\/>\n\n\n\n<p class=\"has-text-align-center\">Quando uma conta do Aurora Vision \u00e9 criada recentemente, ela n\u00e3o tem fun\u00e7\u00e3o definida.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Vamos supor que voc\u00ea tenha conclu\u00eddo o processo de auto-registro de sua usina solar usando o Energy Viewer. Sua conta agora tem o papel de \u201c<strong>SITE OWNER<\/strong>\u201d e permite que voc\u00ea aproveite todos os recursos do Energy Viewer, mas ativa o monitoramento exclusivo: ningu\u00e9m mais, exceto voc\u00ea (<em>o propriet\u00e1rio da usina solar<\/em>), est\u00e1 autorizado a monitorar isso mesma usina solar em paralelo.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" src=\"http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/06\/exclusive_monitoring-1.png\" alt=\"\" class=\"wp-image-10503\" width=\"325\" height=\"226\" srcset=\"http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/06\/exclusive_monitoring-1.png 650w, http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/06\/exclusive_monitoring-1-300x209.png 300w\" sizes=\"(max-width: 325px) 100vw, 325px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-container-7 wp-block-buttons alignfull\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color\" href=\"http:\/\/documentation-wp.hub.av.priv\/wp-content\/uploads\/2022\/05\/AV_siteowner_privilegerole.pdf\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\" download=\"AV_siteowner_privilegerole.pdf\">\u2b73&nbsp;&nbsp;&nbsp;Baix\u00e0r &#8220;Site Owner Privilege Role Guide&#8221;<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore as perguntas mais populares feitas por nossos usu\u00e1rios para encontrar respostas e solu\u00e7\u00f5es para seus problemas. Existe um canal direto para abrir uma solicita\u00e7\u00e3o de assist\u00eancia (n\u00e3o necessariamente relacionada ao monitoramento de produtos) do Suporte ao Cliente FIMER? Claro! Voc\u00ea pode abrir uma solicita\u00e7\u00e3o de suporte atrav\u00e9s da p\u00e1gina dedicada que voc\u00ea encontra no [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1863,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/pages\/1871"}],"collection":[{"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/comments?post=1871"}],"version-history":[{"count":64,"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/pages\/1871\/revisions"}],"predecessor-version":[{"id":10557,"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/pages\/1871\/revisions\/10557"}],"up":[{"embeddable":true,"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/pages\/1863"}],"wp:attachment":[{"href":"http:\/\/documentation-wp.hub.av.priv\/pt-pt\/wp-json\/wp\/v2\/media?parent=1871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}